Commonwealth Bank reports increased customer satisfaction

Commonwealth Bank of Australia reported an increase in retail customer satisfaction of 79%, a 4% jump from last year, as well as increases in gender diversity and community program funding in its most recent sustainability report.

Upgrade your subscription to access this article

Subscribe to gain unlimited access to news, research and analysis of ESG factors for ASX listed companies and investors.
Become a premium subscriber today.
Already A Subscriber?

Read more: sustainabilityCBAcustomer satisfactionCommonwealth Bank of Americaemployee engagementgreenhouse gas emissionslost time injury frequency rateLTIFR